STORELORE

Survey no. 1 · the shop's own knowledge

Your shop knows more than your chatbot.

Storelore surveys a shop's site and the web, keeps every fact with its source, and publishes the chart as an assistant that answers customers. What it cannot find, it marks as uncharted.

Mini chart is free. The first draft takes about a minute. Full chart reads the whole site and the web.

Sketch · yourshop.com159 facts · 32 uncharted
A sketch of what we would survey for yourshop.com8 areas, 159 facts, 32 uncharted.CompanyOfferDeliveryReturns & warrantyPaymentsLoyalty & appStoresCustomer service
this is what we would survey — a sketch from the name, not a survey

Legend

How a survey works

Three passes, the way a coastline is charted. Nothing is invented between them; the chart shows where the survey has not been.

  1. 1step

    Survey

    Give the address. The surveyor reads the homepage and the policy pages, then — on a Full chart — up to forty pages, registries, reviews and the web. Every fact keeps its source and its quote.

    ≈ 60 s to the first draft

  2. 2step

    Chart

    Facts are compiled into documents and published to a Space: a chat page, a widget, the channels you turn on. Coverage is measured against twelve fixed areas, not against whatever was found.

    12 areas · an exam of 24 questions

  3. 3step

    Log

    Customer conversations come back as ship tracks. The pilot writes in the margin what it noticed: gaps, contradictions, drift between the site and the terms, questions that trend.

    daily or weekly marginalia

Title block

Two charts of the same shop

soundings in facts · datum: the shop's own pages

Mini chart

Source
Homepage and up to 8 policy pages
Depth
A draft in about a minute, no web search
Filling in
Unanswered questions → your answer
Freshness
Rebuild by hand
Marginalia
None. A list of unanswered questions
Log
7 days
Spaces
1

Full chart

Source
Mini + up to 40 pages, 6 web-search threads, registries, reviews, competitors
Depth
Synthesis, contradictions, a 24-question exam
Filling in
+ gaps from the survey, key facts to confirm, PDF/DOCX, CSV
Freshness
Weekly recheck of source pages; changes to approve or auto
Marginalia
Daily or weekly, with evidence and one action; weekly digest
Log
90 days — intents, areas, languages, channels, documents at work
Spaces
per plan (3 / 10), handoff to a client

The Log

Every conversation is a track

Ports of call are the facts the answer used. An answer with no source is drawn in magenta, so it cannot hide.

  1. customer
    Can I return a mattress after sleeping on it for a week?
  2. assistant
    Yes — the shop allows returns within 100 nights, unused or not, as long as the mattress is clean. Pickup is arranged by the shop and costs 49 zł.
    • returns.window
    • returns.pickup_cost
  3. customer
    And a bed frame I already assembled?
  4. assistantno source
    I do not have that in the shop’s knowledge yet. I have passed the question on.

Marginalia

The pilot's notes

Once a day or once a week, what the survey noticed in the log. Each note has its evidence and one action.

7 conversations · 0 facts

Seven customers this week asked whether assembled furniture can be returned. The returns area has no fact about assembly.

Answer it
2 facts · 1 page changed

The delivery page now says free shipping from 199 zł; the terms still say 149 zł. The assistant quotes the terms.

Pricing

Two tiers

Mini chart
0forever

with Storelore branding in the chat

  • 1 Space
  • 7-day log
  • 2 seat
  • Chat page and widget
Start a Mini chart
Full chartrecommended
$49per month, per Space

from; three Spaces with daily marginalia for 149

  • 4 deep surveys a month
  • 90-day log and analytics
  • 5 seats
  • Marginalia, weekly recheck, documents
  • Voice and WhatsApp as add-ons
Start a Full chart

Prices in USD, before VAT. Agencies: ten Spaces and handoff to clients — write to us.